Transport Fees – Frequently Asked Questions (FAQs)
1. What is a transport fee?
A transport fee is the cost charged for delivering a product to a customer.
2. When is the transport fee applied?
The fee is applied when a product is successfully delivered to a buyer.
3. Is the transport fee charged per order or per unit?
Transport fees are charged per unit, not per order.
4. What is a return transport fee?
A return transport fee is charged when a product is sent back by the customer.
5. Who pays the transport fee?
The transport fee may be paid by the buyer or seller, depending on the seller’s pricing and delivery terms.
6. How are transport fees calculated?
Transport fees are based on the product’s size (cubic dimensions) and weight.
7. Do larger or heavier products cost more to deliver?
Yes. Bigger and heavier items have higher transport fees due to increased handling and shipping costs.
8. Are transport fees inclusive of VAT?
No. All transport fees are listed exclusive of VAT unless otherwise stated.
9. How can I estimate my delivery costs?
You can use the Trade In Track Fees Calculator to estimate transport costs based on your product’s dimensions and weight.
10. Can transport fees change?
Yes. Trade In Track reserves the right to update transport fees when necessary, with prior notice to users.
11. What happens if a wrong item is delivered?
Delivering incorrect products may result in penalties, returns, or suspension of the seller’s account.
12. Where can I view the full transport fee structure?
You can view the detailed pricing on the Transport Fees or Pricing & Fees page of the Trade In Track website.
Trade In Track
Why go far? Keep it local.
